Why 3DM?
The company was formed by Mike Wilby in response to constant requests to help get jobs finished and carry out the small "difficult" jobs which larger companies are simply not interested in , getting these jobs has resulted in people coming back to us time after time
At the core of 3DM's Service ethics are the 3 R's
Reliability Reasonable Cost Repeat Business
Reliability
Nobody likes to be treated with disrespect - We believe that failing to keep appointments without any contact or notice shows lack of respect for customers We are constantly amazed to hear people telling us about contractors they wasted a whole day waiting for. Nobody likes to be lied to - we believe that telling clients one thing and doing another is dishonest and has no place in a professional company. If we are not able to take on your job and complete it within your required timeframe we will say so and recommend one of our trusted associates who may be able to. Work will always be completed to the required standards
Reasonable Cost
Everbody has a budget that they need to work within - us included , we do not claim to be the "cheapest chippies in town" , We do promise to be as competitive as possible when measured against other professional licensed contractors ,and consistently deliver quality service at reasonable cost.
Repeat Business
Advertising is expensive so we don't want to have to do it! If we provide reliable service at reasonable cost we will get repeat business and remain able to keep our prices reasonable - we call this the "positive feedback loop" and is the reason we believe that adhering to our service ethics will ensure our success.
Who is Mike?
Mike started in the building industry in 1981 aged 15 before attending College to study construction in these days a lot of work was done without the aid of all the equipment we enjoy now and hence demanded a highly skilled approach.
Mike is a qualified licensed carpenter he also has qualifications in business management and many years experience in delivering consistently high standards of service.
Mike spent many years working in shopfitting, office interiors and heritage restoration work he enjoys doing good work for nice people.
Mike is a qualified licensed carpenter he also has qualifications in business management and many years experience in delivering consistently high standards of service.
Mike spent many years working in shopfitting, office interiors and heritage restoration work he enjoys doing good work for nice people.